Driving Benefits, focussing on Value

QVC delivers and drives change through the value of benefits realisation.

The results chain that QVC develops with customers provides a big picture of all major change required to develop the project outcomes and how the initiative is impacted by the four dimensions of change.

QVC explores benefits realisation by:

• Identifying the range of issues, challenges and solutions the client is considering.
• Undertaking a 4Rs analysis documenting:
  • Are we doing the Right thing
  • In the Right way
  • Getting them done Right
  • Getting the Right benefits
• Graphically building initiatives and outcomes in a results chain and understanding how to effectively measure and report on the benefit.