QVC’s values are very important to us and we expect our people live the QVC values on a daily basis.

• QVC focuses on service to our people, the community and our customers
• At QVC we create a sustainable competitive advantage for customers and add value
• QVC puts customers first
• QVC select and employ staff because they believe in the QVC Values

Our core values include:

1. Equity – All customers are treated equally.  QVC always gives the same high quality service to all customers.
2. Repsect – QVC respect the rights, cultural diversity of all
3. Care – People matter and QVC looks after the welfare of its people.
4. Initiative – Rewarding – QVC rewards hard work, initiative, innovation and results.  QVC staff are willing to take calculated risks to solve problems.
5. Openess and Honesty – QVC values different opinions and encourages diversity but expects staff to be willing to discuss the undiscussable
6. Commitment – QVC always does its best to provide the highest quality, timely, outcomes – focussed and cost effective customer engagements